Knowledge Base

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Knowledge Base

Suppliers

Communication

Suppliers

Learn how to get listed, what products we offer and everything you need to consider from the referral process to billing.

Communication with customers in the MICE Portal

Cancellation of an event due to the current regulations

Business Model MICE Portal

Feedback Survey with QR-Code

MICE Portal Account

Accept GTC of the MICE Portal

Create and edit hotel rooms

Create service provider login

Editing your database entry

Login request when submitting an offer

How can I present myself as a sustainable provider?

Upload hygiene certificates, hygiene concepts and environmental certificates

Uploading images in the database entry

What is a trendline in MICE Portal?

Creation of additional logins for the hotel's own MICE Basic Account

Adding images to your database entry

Create and edit conference rooms

Create MICE Moments

Terms and conditions of use for providers

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Mediation process - Offer creation

Conference packages - pricing of partial services

Reservation contract in MICE Portal

Leave remarks in the comment field of an offer

Submitting an offer as the second option

Uploading your own terms and conditions as a service provider

Entering the VAT rate when submitting an offer

Submitting an offer in MICE Portal

Split booking in MICE Portal

Login request during offer submission

Creating proposals for a series request

Location requests: Where and how can I upload an offer?

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Accounting

Commission on cancellation invoices

What does the sales tax cut mean for event service providers?

Credit card guarantee and deposit payment

Communication

Cancellation of an event due to the current regulations

Confirm or perform a cancellation