Knowledge Base

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Knowledge Base

Suppliers

Communication

Suppliers

Learn how to get listed, what products we offer and everything you need to consider from the referral process to billing.

Cancellation of an event due to the current regulations

Communication with customers in the MICE Portal

Business Model MICE Portal

MICE Portal Account

Creation of additional logins for the hotel's own MICE Basic Account

What is a trendline in MICE Portal?

Uploading images in the database entry

Upload hygiene certificates, hygiene concepts and environmental certificates

How can I present myself as a sustainable provider?

Login request when submitting an offer

Editing your database entry

Create service provider login

Create and edit hotel rooms

Accept GTC of the MICE Portal

Adding images to your database entry

Create and edit conference rooms

Create MICE Moments

Terms and conditions of use for providers

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Mediation process - Offer creation

Uploading your own terms and conditions as a service provider

Submitting an offer as the second option

Leave remarks in the comment field of an offer

Reservation contract in MICE Portal

Conference packages - pricing of partial services

Entering the VAT rate when submitting an offer

Submitting an offer in MICE Portal

Split booking in MICE Portal

Login request during offer submission

Creating proposals for a series request

Location requests: Where and how can I upload an offer?

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Accounting

What does the sales tax cut mean for event service providers?

Commission on cancellation invoices

Credit card guarantee and deposit payment

Communication

Confirm or perform a cancellation

Cancellation of an event due to the current regulations